Faq

Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

https://shopluckyinlove.com/account/login Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Email your information to info@shopluckyinlove.com

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Any orders over $150 are FREE for US Ground shipping.

https://shopluckyinlove.com/account/login. Under the login box you'll see a link that says "Forgot your password?" That link will send an email that you can then reset your password.

https://shopluckyinlove.com/pages/returns-exchanges

If you feel that you have received the wrong product, please contact customer service immediately.

We will accept returns within 15 days from the order date for a full refund. Shipping charges are non-refundable. We only ask that the following requirements are met: Item/s must be in original condition and with hang tag and accessories included Item/s must not have been worn, stained, washed or altered in any way Item/s marked as Final Sale cannot be exchanged or returned Unfortunately, we cannot accept any returns that do not meet the above requirements.

Within 3-5 business days

Lucky in Love offers international shipping through DHL. Please view rates on the check-out page. Please be aware that Lucky In Love does not have control of duties, customs and taxes levied by the country your order is being shipped to. We cannot advise what the cost will be as these charges can vary by country. The customer is liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.