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LIL x K-Swiss 
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Lucky in Love offers Standard, Expedited, and Overnight shipping options within the United States. International shipping is also available.
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Lucky in Love offers free USPS Ground Shipping to the Continental U.S. for all orders over $150 before taxes and eligible discounts. Eligible customers must select "free shipping" during checkout to receive this offer. Other shipping rates will apply for quicker shipping methods and can be viewed on the checkout page. Please note that we cannot ship to PO Boxes, so a street address is required.
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Orders are shipped within 3-5 business days from our warehouse in Miami, FL, and are usually delivered within 7-10 business days. Delivery times may vary depending on the shipping method selected and your location.
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Yes, an email will be sent once your order has been dispatched, including a tracking number. If you do not receive this email, please contact info@shopluckyinlove.com.
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Yes, Lucky in Love offers international shipping through DHL. Rates can be viewed on the checkout page. Please be aware that Lucky in Love does not control duties, customs, and taxes levied by the destination country. These charges vary by country and are the customer's responsibility, due at the point of, or after, delivery.
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If your package is lost or delayed, please contact our customer service team at info@shopluckyinlove.com. We will work with the carrier to resolve the issue and ensure you receive your order.
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Yes, we offer a detailed size guide to help you find the perfect fit. You can find the size guide on each product page or through our Size Guide link on the website- Size Guide link.
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We accept returns within 15 days from the order date for a full refund. Please note that shipping charges are non-refundable. Items at 50% off or more are considered final sale and cannot be returned.
Return Requirements:
Item(s) must be in original condition with hang tag and accessories included.
Item(s) must not have been worn, stained, washed, or altered in any way.
Item(s) marked as Final Sale cannot be exchanged or returned.
Unfortunately, we cannot accept any returns that do not meet the above requirements.
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To start a new return, click here. Once your return is authorized, you will receive step-by-step instructions and a prepaid shipping label via email. Pack the items securely in your package of choice and include the Return Authorization (RA) number provided. Affix the return shipping label with the RA number to your package, and drop your package off at a U.S. Postal Service mailbox or post office. Please Note: Free shipping labels are not included in international orders. Items returned without a valid RA number will be returned to the sender and will not be processed.
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We will refund you through the same method you used to pay within 7-10 business days after we have processed your return. Please note that original shipping charges are non-refundable.
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Lucky in Love values 100% customer satisfaction. If a product was damaged or shipped incorrectly, please email info@shopluckyinlove.com immediately. A Customer Service Representative will provide you with return instructions.
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Yes, Lucky in Love allows exchanges within 30 days of purchase. If you need a different size or color, you can easily process an exchange through our Returns & Exchanges portal here. If the item you want to exchange for is out of stock, a refund will be issued instead.
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Sale items are eligible for return unless they are marked as final sale, in which case they cannot be returned or exchanged. Items at 50% off or more are considered final sale and cannot be returned.
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Rewards points used on returned items are nonrefundable.
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You can learn more about earning and redeeming rewards by visiting our Rewards page [here].